Warranty
At Big Brother Surveillance, we pride ourselves on providing an extensive one-year warranty for our esteemed clientele. However, it is imperative to note that while our products are warranted, they are not held liable for user error, environmental conditions, or corrosion. Rest assured, all our offerings are comprehensively insured for your peace of mind.
In the unlikely event that a product is found to be broken upon installation within the initial 30 days, we offer a swift replacement service. For clients who opt for self-installation, should a device prove non-functional or damaged upon initial unboxing, we kindly request contacting sales@bigbrothersurveillance.org for detailed return instructions. Please note, all returns must be dispatched to the owner's address for replacement, with clients bearing the responsibility for all associated shipping fees.
Furthermore, it is imperative to underscore that all sales conducted by our esteemed establishment are considered final. Replacements are solely issued in instances where the product is received in a defective state. Should you require further clarification or wish to initiate a return process, please do not hesitate to reach out to our dedicated team.
In the unlikely event that a product is found to be broken upon installation within the initial 30 days, we offer a swift replacement service. For clients who opt for self-installation, should a device prove non-functional or damaged upon initial unboxing, we kindly request contacting sales@bigbrothersurveillance.org for detailed return instructions. Please note, all returns must be dispatched to the owner's address for replacement, with clients bearing the responsibility for all associated shipping fees.
Furthermore, it is imperative to underscore that all sales conducted by our esteemed establishment are considered final. Replacements are solely issued in instances where the product is received in a defective state. Should you require further clarification or wish to initiate a return process, please do not hesitate to reach out to our dedicated team.